Question 1

What is the MicroSorter and who is it for?

Accepted Answer

The MicroSorter is a compact, modular 3D sorting machine that automatically routes products to the correct destination. It is designed for e-commerce fulfilment centres, 3PL companies and hospital/pharmacy environments. With a footprint of just a few square metres it replaces large putwall installations, making it unique in Europe.

Question 2

How many products per hour can the MicroSorter sort?

Accepted Answer

Up to 1,500 products per hour with 99.9% accuracy. Throughput scales by adding modules and outlets depending on volume and product size.

Question 3

What products can the MicroSorter handle?

Accepted Answer

Small to medium parcels, polybags, apparel, electronics, jewellery, blister cards, medication rolls and Baxter bags. Essentially anything from a few grams to a few kilos that fits on a conveyor.

Question 4

How much floor space is needed?

Accepted Answer

The base MicroSorter fits in roughly 10-20 m². a fraction of traditional putwall systems that often need 100+ m². That is why growing mid-market fulfilment operators with limited floor space choose the MicroSorter.

Question 5

How long does installation and implementation take?

Accepted Answer

The typical lead time is around 20 weeks, but this fully depends on the configuration, smaller or standard setups can be significantly faster. This includes production, installation, WMS integration, testing phase and operator training. The on-site installation itself takes 1-2 weeks.

Question 6

What is the typical payback period?

Accepted Answer

For most fulfilment and 3PL cases the payback period is 12-24 months. Drivers are labour savings, error reduction and throughput. Use our ROI calculator for an indication based on your own volumes.

Question 7

Does the MicroSorter integrate with my existing WMS?

Accepted Answer

Yes. The MicroSorter integrates via standard APIs and has proven connectors to common WMS platforms including SAP, Manhattan, Dynamics, Exact, Boltrics and many open source and custom systems. Our integration specialists guide the connection.

Question 8

What maintenance does the machine require?

Accepted Answer

Preventive maintenance runs 1-2 times per year depending on operating hours. 24/7 support contracts with remote diagnostics and SLA-backed response times are available. Wear parts are stocked at Collo-X for next-day delivery in the Benelux.

Question 9

Is the sorting machine suitable for pharmacy and hospitals?

Accepted Answer

Yes. Collo-X originates from FarmaSort and has years of experience in medication logistics. Our systems meet GDP/GMP requirements, provide full unit-level audit trails and support the validation and calibration procedures hospitals and pharmacies require.

Question 10

Do my staff need training?

Accepted Answer

Operators are productive within half a day. Administrators and key users follow a 1-2 day training. We provide documentation, video material and optionally on-site refresher sessions.

Question 11

Can I run a pilot or proof of concept first?

Accepted Answer

Yes. We run regular demos both on-site and in our test facility in the Netherlands. For larger projects a pilot with real product streams is an option to validate throughput and sorting accuracy upfront.

Question 12

What support and warranty do you offer?

Accepted Answer

Standard 12 months hardware warranty with extensions up to 5 years. Service contracts range from business hours to 24/7 with remote monitoring. Collo-X is the only European manufacturer of the MicroSorter, parts, knowledge and support all come from one source.

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